We are looking for like minded doctors who wish to pursue a career in private practice in family medicine.

Ability to handle acute and chronic conditions related to Family Medicine

Ability to perform minor office procedures including but not limited to (T&S, I&D, FB removal, Excision biopsy, Ear Flushing)

MBBS/MD, Valid Practicing Certificate with SMC

Post graduate degree in Family Medicine is a plus (MMed, GDFM)

Resident Family Physician

This role reports to the Clinic Manager of the practice. Bridgepoint Health is an operating entity of Sheares Healthcare. This is a patient facing role in a fast-growing ambulatory care group. This role involves patient management and physician support. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

- Ensure that the clinic is in working order prior to start of clinic shift

- Ensure that opening balance of petty cash is accurate and working order of POS systems

- Top up consumables in Doctor's/treatment room

- Register patients and checking of eligibility with government and corporate benefits

- Updating TPA benefits in CMS to ease post consult and payment process

- Ensure that right medication, right dosing, right quantity and right administrative route is dispensed accurately to the right patient

- Assist the clinician in minor procedures/Chaperoning

- Perform minor procedures (e.g. ECG) and taking of patient’s vitals and to update in CMS

- Assist patients in making follow up appointments and scheduling of visits

- Washing of medical devices and equipment’s and performing sterilization (autoclave)

- Follow up on administrative tasks, scanning and sending of documents (referrals, labs, radiology) into the patient portal / clinic management system

- Perform administrative duties such as daily fridge temperature recording, sharp box disposal and attendance tracking.

- Replenishment of medications and consumables as required

- Closing of shift, including tallying of daily takings against payment mode

- Perform timely claims (e.g. HSG, CHAS, Medisave, TPA)

- Attending to inbound enquiries from patients via various channels (WhatsApp, phone, e-mails)

- Follow up on administrative processes in a timely manner (benefits check and referrals)

- Tracking and releasing of patient reports

- Liaise with vendors (e.g. laboratory and radiology) for collection of samples and receiving of reports.

- Ensure all medical devices are in working order daily.

- Other duties assigned by Clinic Manager and Clinic Head Physician.

- Able to work shifts and on weekends, evenings and Public Holidays.

- Cross deployment to neighboring clinics on an as-needed basis

- Relevant experience in hospitality or healthcare industry is preferred

- Ability to speak multiple languages will be advantageous

- Team player, good interpersonal and communication skills

- Familiarity with various clinic management systems is a plus

Clinic Assistant

Clinic Assistant/Registered Nurse

This role reports to the Clinic Operations Manager. Bridgepoint Health is an operating entity of Sheares Healthcare. This is a patient facing role in a fast-growing ambulatory care group. This role involves patient service, physician support and managing a group of clinic assistants. You are the go-to person for the clinic and will be expected to lead a small team to deliver exceptional patient experience at Bridgepoint Clinics.

- Able to perform all duties of a Clinic Assistant

- Ensure the timely reporting of all clinic staff

- Serve as a point of escalation and catch all for clinic staff on shift

- Perform a supervisory role during the shift and always ensure service excellence.

- Ensure consistency and follow through of workflow/processes and protocol

- Assist with the rostering of clinic assistants

- Tallying of vendor invoices (laboratory, radiology, medication, consumables)

- Tallying of claims and answering to claims queries from government / corporate partners

- Timely ordering of stock (medication and consumables) and minimize expiry and dead stock within the clinic

- Address and resolve inquiries, complaints, disputes with patients with professionalism

- Ensure the clinic facilities are well maintained and perform regular preventive maintenance with the facilities team.

- Ensure that clinic is always compliant with regulatory requirements

- Lead a team of clinic assistants and perform regular check-in and performance reviews of clinic assistants

- Participate in audit and licensing needs of the clinic

- Assist with internal stakeholder management, provide constructive feedback during the construct of workflow and processes

- Participate in hiring of clinic assistants

- Other duties assigned by operations team

- Manage staff timesheet and leave for payroll system

- Able to work shifts and on weekends and evenings

- Attention to detail, ability to work in a fast-paced environment

- Minimum of 4-5 years of experience working in operations preferably in the healthcare industry.

Clinic Manager

This role reports to the COO Office. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations manager, you serve as the bridge between the HQ team and the Clinic team. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

- Ensure clinic’s operational excellence and superb patient experience / satisfaction

- Serves as the point of escalation for all clinic matters (internal and external)

- Data driven approach and provide relevant data for the proactive management of clinic excellence

- Develop and implement operational policies, procedures and best practices across clinics

- Work closely with Medical Operations leads to proactively address physician issues

- Ensure compliance of clinic processes with necessary authorities and accreditation requirements

- Proactively identify areas for improvement from an operational and workflow perspective

- Assist in the implementation of quality assurance/improvement efforts

- Oversee manpower and rostering matters for clinics

- Liaise with TPA / clients, relevant government agencies, suppliers and vendors as required (for e.g. claims resolutions, payment follow up etc).

- Support projects taken on including engagement with Corporates

- Support the strategic planning and execution of such plans for the group

- Work closely with COO office and leadership team to execute operational goals

- Support the development and management of clinic budgets.

- Proactive cost reduction and revenue enhancement.

- You will lead a team of clinic operations executives, clinic managers and clinic assistants

- You will drive the culture of Bridgepoint Health

- Responsible for the ongoing retention and engagement of clinic staff

Assist with tasks otherwise assigned to by COO office.

- Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

- Relevant experience in hospitality or healthcare industry is advantageous

- Technology Savvy and computer-literate including use of Microsoft Office applications

- Can-do attitude, adaptable to situations

Clinic Operations Manager

Bridgepoint Health is an ambulatory care platform and an operating entity of Sheares Healthcare, focusing on preventive and whole-of-person primary healthcare.
We reckon that GPs in Singapore don’t get the support they need for the frontline they hold against chronic and age-related diseases. As admin and technical challenges build, the actual practice of medicine - taking time to communicate and journey with the patient – becomes even more difficult. This changes with us. We are seeking a proactive and detail-oriented candidate to join our team. You will play a crucial role in engaging stakeholders to define project requirements, selecting suitable vendors, and managing the delivery of services, software and setup of hardware, and Project Manager/Quality Assurance work for projects. The projects will typically be under $1M and are expected to be completed within one year.


 Collaborate with various stakeholders to gather and document detailed project requirements.


 Identify, evaluate, and select appropriate vendors to meet project needs.


 Oversee the entire project lifecycle, ensuring all milestones are achieved within the specified timeframe and budget.


 Maintain clear and consistent communication with stakeholders and vendors to ensure project alignment and transparency.


 Identify potential risks and develop effective mitigation strategies to ensure project success, including awareness of cybersecurity risks.


 Conduct thorough testing and validation of project deliverables to ensure they meet the defined requirements.


 Monitor and manage project budgets to ensure financial goals are met.


 Define and track Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) to measure project success and performance.

- Bachelors in Computer Science or Engineering
- 3 to 5 years of work experience in business analysis and project management, preferably with focus on stakeholder and vendor engagement
- Experience in defining requirements and delivering IT hardware and software implementation project
- Strong understanding of project management principles and methodologies, including familiarity with Scrum methodology and agile practices
- Proficient in managing Active Directory (AD) services, defining access rights, and implementing efficient onboarding processes
- Knowledge of security protocols and best practices related to AD and access management, and understanding of cybersecurity principles, including data protection and threat management
- Understanding and deployment of clinical IT environment, Health Information Bill (HIB) cybersecurity requirements for systems, data, policy and team player with excellent analytical and organizational skills
- Operating knowledge of standard CMS systems
- Clinical IT and Clinical Management Systems (CMS) deployment experience is essential

For You

Adults

Pediatrics

Point of Care

Procedures

Health Screening

For Business

Occupational Health

Health Screening

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